Rossmoor Realty – Trusted Experts in Rossmoor, Walnut Creek Real Estate

Originally from Boston, Massachusetts, I relocated to Northern California after college in search of a warmer climate—and quickly discovered a place I’m proud to call home.

With more than 35 years of experience as a Real Estate Broker, I bring extensive knowledge across every stage of the real estate process, including new home construction, resale properties, property management, and mortgage lending. Throughout my career, I have successfully represented clients in the purchase and sale of more than 1,250 homes. My passion for helping people achieve their real estate goals remains as strong today as when I first began.

For more than a decade, I have been a passionate advocate for the Rossmoor community. After helping my mother and her lifelong friend move here, I saw firsthand the exceptional lifestyle Rossmoor offers. That experience inspired me to share this remarkable community with others, and I ultimately chose to make Rossmoor my own home. Living here allows me to provide clients with firsthand knowledge and insight that extends beyond the real estate transaction.

My philosophy is simple: meaningful relationships are at the heart of everything we do. Buying or selling a home is one of life's most important decisions, and I believe it should be guided by trust, clear communication, and genuine partnership. I take pride in being highly responsive, an attentive listener, and a strong advocate for my clients throughout every step of the process.

Giving back has always been an important part of my life. I have volunteered with Make-A-Wish for more than 30 years, served as a Certified Birth Doula, volunteering at Highland and San Francisco General Hospitals, been a board member of Project Hearth, and volunteered at Glide Memorial Church in San Francisco. I also serve as a Deputy Marriage Commissioner and have had the privilege of officiating more than 350 weddings.

Whether you're buying your first home, downsizing, or making a move to Rossmoor, I would be honored to help you make a real estate decision that enhances your lifestyle and supports your long-term goals.

What My Client’s Say

For those considering a real estate agent in the East Bay and specifically Rossmoor, I’d like to express my wholehearted endorsement of Sue Proctor.

My brother Dave & I had the pleasure of working with Sue when selling my mother’s Co-Op (condo) in Rossmoor. To be frank, I’ve worked in this industry for thirty-three years and real estate agents by and large have provided me with nearly every reason not to like them, trust them or hire them.

My company is a CA Real Estate brokerage and mortgage banker, so perhaps I could have joined the local board and listed the property myself. Alternatively, I could have engaged my friend (who sold my mother the home) to list and sell the property. Both my brother and I are in the industry and have tons of contacts, so we had many options for assisting in the listing and sale of this 2B/2B condo. Yet, Dave who temporarily lived in the unit and had met Sue in Rossmoor, said, “We should talk to her…she’s the quintessential definition of an agent – lives & breathes it.” Hmmm.

I didn’t like the sound of that due to my bias against agents. At the start of the relationship, I was purposely tough, terse in tone, confrontational and hard-driving in my early communications with Sue. I was surprised and rather impressed with the manner in which she handled all that – with true professionalism. She responded with an even demeanor, cheer and enthusiasm. She was SOLID.

The transaction involved an active probate case which complicated matters. Sue’s broker and her referral to Lennar title were key contributors to problem solving the contract vesting and closing WHILE probate was still active. They closed it without a wrinkle!

From start to finish, Sue demonstrated exceptional customer service. She prepped and staged the unit with an eagle eye for detail in the property, especially when she went the extra mile…scrubbing the master toilet at 6:30 am before the open house! Her thorough communication through the entire process provided for a very smooth transaction, considering the circumstances.

As one might expect, Sue and I became sparring partners, boxing back and forth, as I listened to her set up and then put forward her argument for an “aggressive pricing strategy.” Ultimately, I agreed to it. When she said we were receiving a pre-emptive offer before the due date requested on the listing, we were pleased! She told the other agent to “make a very strong offer,” if they wanted us to accept it and take it pending before the date all offers were due.

My brother and I were obviously very happy with the submitted offer at $104,000 over asking, just a few days after the listing went active! We accepted.

It wasn’t until after the transaction had concluded that Sue told us that she had “given her buyer away” (and the 2.5% commission) to be represented by a different agent in the office. “WOW,” I told her. I was shocked. I said, “I don’t know an agent on the planet who wouldn’t double-end a deal if the opportunity arose.” A “dual agency” scenario could have produced a less pleasing result, for sure.

But the buyer BOUGHT the home for $799,000 on a $695,000 listing. I highly recommend that you call Sue. Ask her about all of this! I don’t think you’ll regret your decision.

– Peter Van Brady, Founder SoCal VA Homes

Sue Proctor is an exceptional realtor. Much more than just a highly experienced professional, Sue worked tirelessly to find the best house for my needs and lifestyle.

She is also a life coach, and really tried to understand my goals and helped me to learn what would work best for me.

Once she understood my tastes she found the perfect house with the perfect view. She very thoroughly and patiently went through all the disclosures to ensure I understood what the purchase entailed and work needed. She showed me many comparables to help me understand why this house was so special.

When this ultimately did not result in a sale in the competitive Bay Area market, Sue was completely gracious and remained to help me find another.

I never worked with a better realtor.

– Dr. David Kraus Oakland, California

“Sue is very dedicated, pays close attention to detail and is extremely client focused.”

Sue Proctor represented me for my recent purchase of a new home in Rossmoor. I’m very happy with the support she provided, and the complex transaction came off without a hitch. Sue is very dedicated, pays close attention to detail and is extremely client focused. These qualities along with her in-depth knowledge and experience make her an excellent choice. Five Stars!

– Rick Green

Sue Proctor was my Real Estate Broker in two separate transactions: One was helping to sell my family home in Southern California from a very complicated Trust in 2022. The dilapidated property, with a great view, received 6 offers and sold for all cash, $175,000 over asking price and closed in 2 weeks!

The second time was when she helped me to purchase a Rossmoor condo. In both situations, Sue stayed on top of every detail, and her attention to detail and immediate response to any issue helped to ease the anxiety that comes with every real estate purchase. Sue has extensive real estate experience, in a wide variety of transactions, and is both an expert on Rossmoor real estate, and a resident herself. I highly recommend her!

– Keith L.

Sue Proctor is the best realtor I have ever worked with. She spent endless hours helping me to understand the ins and outs of Rossmoor and the housing market that best suited my spatial needs and budget. She is a great listener, answering my questions quickly and honestly. She helped me to get the best deal possible, including working with the listing realtor and advising me on the next steps toward an equitable negotiation. Sue referred me to other professionals, including the home inspector who was impartial and thorough. Sue surpassed all of my expectations with my condo buying experience, consistently offering her unprecedented support and exuberance in me becoming a welcome resident in Rossmoor. I am very grateful for the opportunity to work with Sue.

– Jill Tracy

Working with Sue was a pleasure. She was always friendly, caring and helpful. She was always on top of all issues and very good at resolving any problems. She walked me through the whole process of finding and buying a new home. She referred me to very good loan and title companies and easy people to work with in getting a loan, title insurance and going through and closing escrow in a short amount of time. Plus taking care of any problems in a timely manner throughout the whole process and setting up dealing with appointments with a building inspector, a termite inspector, a cleaning lady, a carpet cleaner, the Rossmoor HOA, Security, and more. What a lifesaver she is. I would highly recommend her to anyone.

– Bill Katz

It is with pleasure that we would like to share our experience of working with you to find a home in the Rossmoor community!

As you are well aware, the process of looking for a new home is generally a stressful one. Big decisions, especially when they involve more than one move, can be chaotic and stressful. Finding the right balance between hearing and understanding the needs and wants of those of us in that circumstance can be challenging to those of you in this industry. We want to express that our experience of you as a service provider was exceptional in the following ways:

Your listened and asked questions to make sure you understood what our needs were in all areas.
You were respectful of those needs and did your best to show us homes that you thought we would like.
You made yourself available to answer any and all questions, no matter how small or large. Your assurances that we were welcome to call or text at any time, meant a great deal to us!
You went above and beyond to ensure that the move itself would be as smooth as possible.

We are grateful that in this process you have been the person that made this move as simple, clear and comfortable as possible. It is our hope that we can encourage friends and family who may be considering a move to Rossmoor that, based on our experience; they contact you directly!

– Mia and Jonathan Bock

I highly recommend Sue Proctor of Rossmoor Realty. I used her as the listing agent for a recent sale of a home in Rossmoor. She was on top of everything from the beginning, and pushed things along wonderfully. Her advice and execution on such things as listing price, staging and assorted repairs and upgrades was spot on. I especially appreciated how she always kept me very much in the loop regarding what was going on.

– Dennis Schmal 8/5/24

Sue was amazing in helping me sell my father’s home.

She shared her knowledge of Rossmoor and her good taste as we planned improvements and how to market and price the property.

She coordinated all of the improvements, finding good contractors who worked quickly. I am completely pleased with the outcome.

Just as importantly, she was deeply compassionate throughout the process. THANKS SO MUCH :). SUE

– Matt R.

Other than taking 6 months to return this form, all was smooth with our purchase.

Sue was incredibly responsive, got us any information she didn’t know immediately, and was gracious, knowledgeable, and honest with information and opinions. What more could we want?

– Muriel and Bob

Sue Proctor is by far the best agent I’ve come across. The amount of care that she put into helping my husband and I find the perfect home was incredible. She really took our needs and wants into consideration and helped guide us in choosing a home that has ended up being our dream home. We were so grateful for her knowledge, expertise, and wisdom. She really took the time to help us discover what was truly important in a home. Anyone would be lucky to have Sue as their agent. She will be an amazing guide in the home buying journey and will be sure to find the right home for her clients.

– Michele Franklin

Sue was conscientious and very committed to getting the sale completed in a timely fashion. The fact that she was very personable and an excellent communicator made the whole process a positive experience. I worked with her for almost two years until we finally found the perfect home for me! I would absolutely refer her to friends or relatives, she was THE BEST!!

– Susan D.

We had the pleasure of working with Sue Proctor from Rossmoor Realty, and we couldn’t be happier with the results. Our property at 1405 Ptarmigan had been on the market for over six months with no success. After deciding to make a change, we hired Sue, and within one month of her listing it, she had our home sold. Her approach was professional, thorough, and proactive, and she truly went above and beyond to market our home effectively.

We were located in Maine during the entire process, so having Sue on the ground in Rossmoor was absolutely invaluable. She coordinated everything from furniture staging, cleaning, and maintenance, making sure our home was ready for potential buyers. Sue knows the Rossmoor community inside and out, and her deep understanding of the area helped position our home perfectly in the market.

Sue’s communication was excellent throughout the entire process, keeping us informed and offering valuable advice every step of the way. She was also incredibly responsive, answering our questions quickly and making us feel confident in her expertise. It was clear from the beginning that Sue genuinely cares about her clients, and her knowledge of the local market in Rossmoor helped us navigate the sale smoothly.

We are so grateful for Sue’s hard work and dedication, and we highly recommend her to anyone looking to buy or sell in the area.

Thank you, Sue, for making what could have been a stressful experience much easier and more successful.

Jonathon

Sue’s intimate knowledge of the Rossmoor real estate market was very important in enabling me to conclude the purchase of my apartment within a month from start to finish. She knew exactly how to handle every stage of the process and gave me a high level of confidence that everything would be in place by the time it was needed.

Last but not least, Sue patiently provided me with the support and compassion I greatly appreciated at a time that was emotionally vulnerable for me.

Sue pays great attention to detail and is excellent at what she does. And did I say she’s a wonderful fun person to be around! I would recommend her to anyone.

Susan Reed

We are so grateful for Sue’s hard work and dedication, and we highly recommend her to anyone looking to buy or sell in the area.

Thank you, Sue, for making what could have been a stressful experience much easier and more successful.

Jonathon

We were introduced to Sue Proctor by friends who had recently purchased a condo in Rossmoor. We didn’t know much about either Rossmoor or the East Bay area and intended to plan a visit. Sue encouraged us to come sooner rather than later so we flew down for 2 weeks. Sue was fantastic! She guided us through the entire process starting with a tour of the Rossmoor community and information about the 200+ clubs and organizations available. Her ad says “I live here & I love it! “ and her enthusiasm is contagious.

We toured many of the condos on the market and did find one we love. Sue was always available to talk and answer all our questions and concerns, always responding almost immediately to texts and emails.

There were many ways in which she went “above and beyond”. After closing we were not able to move in for several months so Sue came by to water plants and arranged other necessary support. We did not plan to move our furniture in for several more months but planned to spend a few weeks in our new home to start settling in. We needed a bed so ordered one to be delivered a few days before our arrival. We ordered a bed in a box which can take 3 days to fully expand along with a bed frame and an air mattress so we could “camp out” until the bed was ready. We asked Sue to just bring the boxes inside the front door. They were very heavy so she brought her partner to help. We were totally gobsmacked when she texted that night with photos of a fully assembled frame and mattress waiting for us in the bedroom. This is an example of Sue’s generosity and willingness to do whatever she can to help her clients, well beyond the closing of the sale.

We consider Sue a friend we trust and someone who made our move a positive experience start to finish. She is warm, welcoming and very professional. She knows her stuff. We felt comfortable and confident in her and strongly recommend Sue to anyone who is considering a move to the area.

Sara & Henry Rosen

October 2025

We are so grateful for Sue’s hard work and dedication, and we highly recommend her to anyone looking to buy or sell in the area.

Thank you, Sue, for making what could have been a stressful experience much easier and more successful.

Jonathon

We recently moved back to the Bay Area after over two decades away and discovered that the housing market had changed dramatically! While looking for our new home, we have had the privilege of working with Sue Proctor. And after two years of looking at many, many properties, we finally found the kind of home we were hoping for.

During this stressful time, Sue was patient, kind, calm, and understanding. She was resourceful, helping us to think outside of the box and consider different options. She was available to show us homes at the last minute, and to write an offer with little time to prepare. And when we finally found the right home, Sue skillfully guided us through the process of writing and submitting an offer, ensuring that interactions with the seller and the seller’s realtor went smoothly, and coaching us to make the offer that was ultimately successful—not an easy task in a field of multiple offers.

Since purchasing the home, we have continued to call upon Sue for her guidance, including her extensive contact list of professional contractors and handymen. It’s clear that Sue cares about her clients and welcomes a long-term relationship with them. Needless to say, we recommend Sue very highly!

Zari Weiss and David Levy

When I made the difficult decision to sell our family home and move to Rossmoor I researched what realty companies specialize in Rossmoor. I called Rossmoor Realty, fortunately for me Sue Proctor answered the phone ; from that point on she guided me every step of the way. Her motto is I live here & love it! She always made me feel as if I was her only client;I had so many questions! She helped me to navigate Rossmoor; showed me where to get parking pass, the club houses, swimming pools, farmers market and most importantly to me introduced me to the quilt group. There is a required zoom meeting before close of escrow. During this meeting they go over all the things you need to do; I had already completed all of the tasks. I was later told by one of the board members present that I was the most informed new residents they have had move in.

Thank you Sue for all you did to make this move so smooth.

Robyn Phelps

I would highly recommend Sue Proctor as your realtor in Rossmoor or anywhere.

She knows Rossmoor inside and out and more importantly she cares about each of her clients and helps them during each step of their particular circumstances in all the steps along the way of finding the best home.

She voluntarily provided excellent personal recommendations from her wealth of knowledge for work that we needed to have done - people that we could rely on to get things done such as inspections, painting, contractors and helped us choose people for the move and selling our current homes . We are very grateful for her wise advice in this complicated process and her accessibility throughout . Thanks very much , Sue. With your help I know we will make it through!

Betty Rothaus

We moved to San Francisco 4 years ago from IL and looked into Rossmoor in November 2025 and made the decision to move to Rossmoor in January. Sue was randomly assigned to us when we inquired about Rossmoor in November. We found her friendly and decided to continue working with her. That was a good decision on our part. Given that we had a nice apartment in the city, we did not have any pressure to find a place right away. We met every few weeks and Sue showed us several units each time. Finally, in early April there was a unit that checked most all the boxes as far as our wants and needs. However, the unit did not appeal to me and I couldn’t picture myself living there. My husband really liked the unit. Sue and I were standing outside of the unit waiting for my husband to come out and I said to her that I supposed I could eventually learn to like the place since it had many desirables. And Sue said to me, “We will find a place that you both love.” She proceeded to tell me that she didn’t care how long it took for that to happen. I thought wow. It would have been so easy for her to go along with my statement of settling for this unit. I knew I was in good hands and had a lot of confidence that with her help we would find the right place.

Well, 2 weeks later, we received an email from her in the evening with a listing she thought we might like. The listing was brand new and it did appeal to us. We made arrangements to look at the unit the next morning. We were the first people to look at the unit. An open house was scheduled for the unit in the next few days. It was a floor plan that is not very common in Rossmoor and we made an offer on the unit that day and our offer was accepted the following day. Sue left town the day after the offer was accepted. We left for a trip the next day. Sue worked diligently on the documents during her vacation and we got them completed (while on different time zones).

The inspection revealed some problems that needed fixing. Sue recommended several contractors and we obtained several bids for the repairs, which we feel were completed at a fair price. At one point, we were willing to let some repair items go and not include them in the final settlement. However, Sue pointed out the items we should not let go and again helped us document and include them in the final settlement.

She has been a great resource for recommendations for various services and purchases we are completing before we move in. And all the recommendations she has given have been great. I have found myself emailing her at least 2 times a week for information and I always receive a prompt reply.

Finally, we also find her delightful to spend time with. She made the whole process almost enjoyable.

Lisa and Larry T.

In beginning our exploration of Rossmoor from our longtime home in Oakland, we reviewed all the realtor profiles at Rossmoor Realty. We selected Sue Proctor, with whom we felt a connection. We were not disappointed. Sue understood our needs and thoughtfully identified and accompanied us to homes for sale in Rossmoor. She affirmed our interests and answered all our questions with patience and support. When we expressed serious interest in what is now our new home, she guided us through each step of the buying process, coordinating with the seller’s agent, Title company and final execution of all documents needed by Rossmoor. She also helped with identifying a local cleaning service and painter in a timely way, as we were scheduled for an early closing.

We are so fortunate to have discovered Sue who is very professional, knowledgeable and upbeat. Our emails and texts were immediately responded to, alleviating many of our concerns as we completed our journey to ownership in Rossmoor. We recommend Sue enthusiastically and without hesitation.

Sandy Cohen

Roger Cormier

I can't thank you enough for working with us as our sales agent. Given your experience, I think you know how emotionally draining it is to sell a family home due to loved ones passing away.

Your mix of professionalism and empathy was demonstrated from the start when you first made your listing presentation. It remained consistent through all the stages of the sales process from the discussion around the list price and comps, to the engagement of "your team" to meet the inspection requirements of Rossmoor and the seller. Appreciated the fabulous recommendation of your "staging team"; without a doubt I think their talents help our buyer envision owning this home for themselves. Together you and your team worked seamlessly to meet timelines and outcomes that exceeded our expectations.

No letter can adequately express our level of appreciation but know we appreciate you wholeheartedly.

Wishing you continued success,

The Robinsons